PRIVACY POLICY FOR INGAGE.GG

PRIVACY POLICY FOR INGAGE.GG

Welcome to Ingage.gg, an innovative E-Sport Brand developed and operated by Z&CO Gaming Ltd ("we," "us," or "our"). Our mission is to revolutionize the gaming industry by offering a cutting-edge mobile application that addresses existing gaps in the market. Ingage.gg is designed to provide a comprehensive platform for gamers, offering exciting tournaments, unique gaming experiences, and seamless interactions within the gaming community. This Privacy Policy outlines how we collect, utilize, safeguard, and disclose personal information obtaineazcxsd through the Ingage.gg website and associated mobile application (referred to as the "App"). By using Ingage.gg, you agree to the terms and practices described in this Privacy Policy.

Your privacy is important to us and we respect your privacy regarding any information we may collect from you across the Website. We don’t ask for your personal information unless we truly need it. When we do, we will only collect what we need by fair and lawful means and, where appropriate, with your knowledge or consent.

We reserve the right to modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the "Privacy Policy" link on this site's home page. Your continued use of this site indicates your acceptance of the amended Privacy Policy.

If any modifications are materially less restrictive on our use or disclosure of the Personal Information previously disclosed by you, we will obtain your consent before implementing such revisions with respect to such information.

CONTACT

After reviewing this Policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at Support@Ingage.GG, call us at +447535352255.

INFORMATION COLLECTION AND USE

At Ingage.gg, we prioritize the protection and responsible handling of your information while providing an exceptional gaming experience. We collect Personal Information at the time you voluntarily provide it to us. This information may be gathered through various channels, including but not limited to sign-up forms, registration for an account, product/service usage, participation in promotions or contests via this website. The specifics of Personal Information collected may vary depending on each sign-up or registration. Additionally, we gather personal information from all interactions with site visitors, encompassing text messages, faxes, telephone calls, emails, and may also acquire data from external third-party sources, such as database vendors.

Moreover, we receive Personal Information during communications initiated by you. If you subscribe to information from our site through a signup form or engage in our mailing list activities, we obtain your Personal Information through our email services and/or autoresponder service. Please note that we retain the right to monitor your use of this site. As you navigate through our platform, passive collection of Usage Data may occur, as detailed below.

We collect various types of information that are essential for operating the App, improving our services, and ensuring seamless user interaction:

• Personal Information: To enable account registration and facilitate secure payment processing, we may gather personal details including your name, email address, payment information, and other relevant data. This information is crucial for the functionality of the App and ensures a smooth and personalized experience tailored to your preferences.
• Usage Data: Understanding how users engage with Ingage.gg helps us enhance the platform's functionality and improve user satisfaction. We may collect information on user interactions with the App, such as device information, IP addresses, log files, and cookies. This data allows us to analyze trends, optimize services, and personalize content to better meet the needs and preferences of our users. We utilize this information solely for the purpose of enhancing user experience and refining our services to ensure they align with user expectations.

At Ingage.gg, safeguarding your information is fundamental to our operations. We employ robust security measures to protect your data from unauthorized access, misuse, or alteration. Additionally, we strictly adhere to applicable data protection laws and regulations to uphold the privacy and confidentiality of your information.

Additionally, we may store and provide the following information relating to the use of our Services:

• Type of browser
• Device model
• Device carrier
• Browser language
• IP address
• Phone number
• Location data
• Unique Device Identifier
• Advertising Identifier
• Requested and referred URLs

USE OF INFORMATION

At Ingage.gg, we handle your information responsibly and utilize it for various purposes aimed at improving our services, facilitating communication, and enhancing your overall experience:

• Service Provision: Your personal information is instrumental in providing and maintaining the functionality of the App. This includes processing payments, enabling account management, and delivering the services offered by Ingage.gg. We ensure that your information is securely managed to support the seamless operation of the platform.
• Communication: We may utilize your personal information to engage with you effectively. This involves communicating important updates, responding to inquiries, providing customer support, and delivering essential notices related to the App's services. We aim to keep you informed about relevant changes and updates, ensuring a transparent and responsive user experience.
• Improvement: Enhancing your experience on Ingage.gg is a priority for us. To achieve this, we analyze aggregated data collected from user interactions to gain insights into preferences, trends, and behaviors. This analysis helps us refine the App's features, functionality, and user interface, aiming to continually improve and tailor our services to better meet your needs and expectations.

At Ingage.gg, we are committed to upholding your privacy rights and ensuring the confidentiality and security of your information. We do not use your personal data for purposes other than those outlined in this Privacy Policy without your explicit consent or as required by law.

SHARING OF INFORMATION

Respecting your privacy is paramount at Ingage.gg. At Ingage.gg, we prioritize the protection of your privacy and aim to maintain the confidentiality and security of your information when shared with third parties. We undertake rigorous assessments and due diligence to ensure that any sharing of personal data with external entities is carried out in accordance with our stringent privacy standards and applicable laws.

We may share certain information under specific circumstances to enhance our services and comply with legal obligations. To ensure the smooth operation and optimization of Ingage.gg, we may collaborate with trusted third-party service providers. These partnerships allow us to facilitate payments, conduct data analysis for service improvement, provide technical support, and perform other essential services related to the functioning of the App. We take rigorous measures to ensure that these third-party service providers comply with data protection standards and use your personal information solely for the purposes specified in our agreements.

Additionally, in compliance with applicable laws, regulations, legal processes, or enforceable governmental requests, we may disclose personal information when required. This may include situations where we reasonably believe such disclosure is necessary to protect our rights, comply with legal obligations, or respond to lawful requests from governmental authorities.

SECURITY

Safeguarding your personal information is a fundamental commitment at Ingage.gg. We have implemented robust security measures designed to prevent unauthorized access, alteration, disclosure, or destruction of your data. These measures encompass advanced encryption protocols, secure servers, regular security audits, and stringent access controls to protect your information from potential threats or breaches.

Despite our relentless efforts to maintain the highest security standards, it is important to acknowledge that no method of transmission over the internet or electronic storage can guarantee absolute security. We continually strive to upgrade our security measures in line with technological advancements and evolving threats to ensure the utmost protection of your data.

USER CHOICES

At Ingage.gg, we respect your preferences and provide you with certain choices regarding your personal information:

• Providing Information: While users have the option to decline providing certain information, it may limit access to specific features or functionalities within the App. However, essential functionalities requiring specific information may not be accessible without the necessary data.
• Communication Preferences: Users have the autonomy to manage their communication preferences, including opting out of certain services or communications. Our platform offers mechanisms for users to modify their preferences, ensuring control over the type and frequency of communications received from Ingage.gg.

LAWFUL BASIS

In compliance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under specific lawful bases to ensure transparency and compliance with data protection regulations. These lawful bases include:

• Your Consent: Where you have provided explicit consent for the processing of your personal information.
• Performance of Contract: Processing necessary for the performance of a contract between you and Ingage.gg, ensuring the delivery of services and features as outlined in the terms of use or agreements.
• Compliance with Legal Obligations: Processing required to comply with legal obligations imposed upon Ingage.gg by relevant laws, regulations, or governmental authorities.
• Protection of Vital Interests: Processing carried out to protect your vital interests or the interests of others, especially in cases where immediate action is necessary to safeguard life, health, or safety.
• Task in the Public Interest:: Processing performed to accomplish tasks carried out in the public interest or exercising official authority vested in Ingage.gg.
• Legitimate Interests: Processing conducted for our legitimate interests, ensuring that these interests do not override your fundamental rights and freedoms. These interests may include improving services, preventing fraud, ensuring network and information security, and providing a personalized user experience.

GDPR COMPLIANCE AND RIGHTS OF EEA RESIDENTS

Ingage.gg is committed to ensuring compliance with the General Data Protection Regulation ("GDPR") for the protection of personal data and privacy rights of individuals residing in the European Economic Area ("EEA"). As outlined in the "Lawful Basis" section of this Privacy Policy, Ingage.gg processes personal information of EEA residents under various lawful bases as specified by the GDPR. These bases include consent, performance of a contract, legal obligations, vital interests, tasks in the public interest, and legitimate interests, ensuring compliance with applicable laws and regulations.

If you are a resident of the EEA, you have certain rights regarding your personal information under the GDPR. These rights include:

 

• Right to Access: You have the right to request access to your personal information that we hold and receive information regarding its processing.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request the deletion of your personal information from our systems under specific circumstances.
• Right to Restriction of Processing: You have the right to limit the processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit this data to another controller.

If you have any questions regarding the processing of your personal information or wish to exercise your rights under the GDPR, including those mentioned above, please contact us at Support@Ingage.GG. We will promptly address your inquiries and handle your requests in accordance with GDPR requirements.

If you believe that our processing of your personal information infringes upon the GDPR, you have the right to lodge a complaint with the supervisory authority responsible for data protection matters in your country of residence within the EEA.

RETENTION

Upon placing an order through the Site, we will retain your Personal Information in our records unless you request erasure of this information. Your Personal Information will be held in accordance with applicable legal requirements and for the duration necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

For further information regarding your right to erasure, please refer to the "Your Rights" section below. We are committed to ensuring your rights are respected and upheld in line with applicable data protection laws.

AUTOMATIC DECISION-MAKING

At Ingage.gg, we prioritize transparency and user rights. We do not engage in fully automated decision-making that could have a legal or otherwise significant effect utilizing customer data.

In accordance with the regulations governing the European Economic Area (EEA), we acknowledge and respect your rights as a resident of the EEA concerning automated decision-making processes that may impact you.

Residents of the EEA possess the right to object to processing that is solely based on automated decision-making, including profiling, especially when such decision-making holds a legal effect or significantly influences you.

While we do not undertake fully automated decision-making impacting users, certain services within Ingage.gg involve elements of automated processes. These include:

• Temporary IP Address Blacklisting: In cases of repeated failed transactions associated with specific IP addresses, a temporary blacklist may be implemented. This blacklist remains active for a limited duration of hours, aimed at preventing potentially fraudulent activities.
• Temporary Credit Card Blacklisting: In scenarios where credit cards are linked to blacklisted IP addresses, a temporary credit card blacklist may be initiated. This temporary restriction remains in effect for a short period of days, serving as a protective measure against potentially malicious activities.

These automated elements are specifically designed to mitigate risks associated with fraudulent transactions and to protect the integrity of the platform and its users. They are temporary in nature and are solely intended to ensure the security and smooth operation of Ingage.gg.

MINORS

The Site is not intended for individuals under the age of thirteen (13). We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here. 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

COOKIES

We and our affiliated third-party business partners may employ various technologies such as cookies, tags, beacons, advertising identifiers, flash cookies, HTMLs, and other local objects (collectively referred to as "Cookies") to enhance and optimize the functionality of our Services, as elaborated below. These Cookies are stored on your devices, our web pages, and within emails sent by us, utilizing unique identifiers to transmit relevant information.

Adjusting the settings on your browser or device enables you to disable some Cookies. However, please note that opting to disable Cookies might impact your interaction and experience while utilizing our Services.

We utilize Cookies for the following purposes:

Process Regulation: Cookies facilitate regulating our Service processes by identifying if you have previously engaged with our Services or created an account. This enables the collection of your responses, aiding seamless navigation through our web pages and applications.

Compliance, Security, and Authentication: These Cookies play a crucial role in safeguarding your information, preventing fraudulent activities, and ensuring compliance with legal obligations.

Analytics: Cookies may be utilized to analyze your interaction and engagement with our Services. This analysis helps us comprehend and improve your overall user experience.

Preferences and Customizations: These Cookies are dedicated to collecting and recording information that reflects your preferences during Service utilization. For instance, they assist in determining whether you have granted us access to your location, thereby enabling us to tailor your Service experience accordingly.

Notifications and Alerts: Cookies may be employed to facilitate or prevent notifications, enhancing your overall experience with our Services. For instance, these Cookies enable us to discern whether you require sign-up alerts or prefer their omission.

SEVERABILITY

In the event, that a court of competent jurisdiction declares any term or provision of this Policy to be invalid or unenforceable for any reason, this Policy will remain in full force and effect, and either: (i) the invalid or unenforceable provision(s) will be modified to the minimum extent necessary to make such provision(s) valid and enforceable; or (ii) if such a modification is not possible, this Policy will be interpreted as if such invalid or unenforceable provision(s) were not a part of this Policy.

UPDATES TO PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy to reflect changes in legal requirements, operational updates, or improvements to our services. Any alterations to the Privacy Policy will be prominently displayed on this page, along with the effective date of the changes. Users are encouraged to review this Privacy Policy periodically to stay informed about how their information is being collected, used, and protected.

Last Updated: 19/01/24